Shipping Policy

Last Updated: June 2026

Shipping Areas

ExoticKart ships Australia-wide.

If you are located in a remote or regional area, additional freight charges may apply. If this is the case, we will contact you before processing your order.

Made-to-Order & Allocated Vehicles

The majority of ExoticKart vehicles are either made to order or allocated from incoming production runs.

As a result, delivery timeframes may vary depending on production schedules, shipping schedules, customs clearance, and local freight arrangements.

Estimated delivery dates are provided as a guide only and are not guaranteed.

Customers will be kept informed throughout the ordering process and notified of any significant changes to expected delivery timeframes.

Order Processing

Once an order is placed, ExoticKart will confirm the estimated delivery timeframe for the vehicle.

As many vehicles are manufactured or allocated specifically for each customer, orders cannot be cancelled once production has commenced or an allocation has been secured, except where required under Australian Consumer Law.

Customers will receive updates throughout the ordering and delivery process.

Delivery

Due to the size and nature of our products, deliveries may be completed via specialised freight carriers.

The customer is responsible for ensuring suitable access is available at the nominated delivery address.

If delivery access is restricted or additional services are required, additional freight charges may apply.

Local Pickup

Local pickup may be available by appointment.

Customers selecting local pickup will be contacted when their vehicle is ready for collection.

Delivery Inspections

Customers should inspect their vehicle as soon as possible after delivery.

If any damage is identified, customers must:

• Take clear photographs of the packaging and product
• Retain all packaging materials where possible
• Contact ExoticKart within 48 hours of delivery

Failure to notify us within 48 hours may affect our ability to assist with freight damage claims.

Delivery Timeframes

All delivery timeframes provided by ExoticKart are estimates only.

Delays may occur due to factors outside our reasonable control, including but not limited to:

• Manufacturing delays
• Shipping delays
• Port congestion
• Customs clearance
• Freight carrier delays
• Weather events
• Industrial action

ExoticKart will make reasonable efforts to keep customers informed of any delays.

Risk & Ownership

Risk in the product passes to the customer upon delivery or collection.

Ownership of the product remains with ExoticKart until payment has been received in full.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping and contact information provided is accurate.

Any additional costs incurred due to incorrect information may be charged to the customer.

Shipping Costs

Shipping costs are calculated at checkout or quoted separately where required.

Shipping charges are non-refundable once a vehicle has been dispatched, except where required under Australian Consumer Law.

Contact Us

For any shipping-related enquiries, please contact:

ExoticKart
Email: info@exotickart.com.au